Windows desktop software by ERICH Incorporated
608-444-6575 · info@1099erich.com
1099ERICH
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20+ YearsInformation-return filing experience
Windows DesktopLocal preparation workflow
Your Data Stays LocalWorking files remain on your PC
E-file PreparationIRIS, AIR & SSA workflows

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CAREERS AT ERICH INCORPORATED

Help us make business software easier to use.

We are looking for people who communicate clearly, take pride in helping others, and enjoy working with a growing software business. Explore our two current opportunities below.

Explore open positions How to apply

OPPORTUNITIES

We're looking for two great communicators.

Whether your strengths are on the phone or in digital storytelling, we'd like to hear from you.

CUSTOMER COMMUNICATION

Phone & Customer Support Representative

We are searching for someone with an excellent speaking voice: warm, clear, confident, and professional. You'll be an important first point of contact for people who call with questions about our software and filing services.

What you'll help with

  • Answer incoming phone calls in a friendly, professional manner.
  • Listen carefully, understand customer questions, and explain next steps.
  • Direct software or tax-filing questions to the right person when needed.
  • Record call details and help coordinate follow-up communications.

What we're looking for

  • An engaging, articulate phone presence and excellent listening skills.
  • Patience, reliability, clear written communication, and good organization.
  • Comfort using computers and learning how our products work.
  • Prior customer service or telephone experience is helpful.
Apply for the phone role Prefer email? info@1099erich.com

In your introduction, tell us about your telephone experience. An optional short voice sample link is welcome.

MARKETING & CONTENT

Social Media Coordinator

We're looking for a creative, organized person who can help our business reach more accountants, business owners, and people searching for tax-filing software through thoughtful social media content.

What you'll help with

  • Plan and schedule practical, informative social media posts.
  • Create clear copy and simple visual content that showcases our software and services.
  • Maintain a consistent voice across social channels and respond appropriately to engagement.
  • Review performance metrics and suggest improvements that drive useful website visits.

What we're looking for

  • Strong writing, attention to detail, and a feel for what makes a post useful.
  • Familiarity with social platforms, content creation, and scheduling tools.
  • Ability to work independently and keep an organized publishing calendar.
  • Experience promoting software or professional services is a plus.
Apply for the social media role Prefer email? info@1099erich.com

Please share a link to your social media work, portfolio, or a couple of examples of posts you have created, if available.

How to apply

  1. Choose one of the positions above.
  2. Send a brief introduction with your relevant experience and availability using the application link, or email info@1099erich.com.
  3. Include a résumé, LinkedIn profile, work sample, or relevant link if you have one. The contact form accepts text and links only; use email if you want to attach a file.
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